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Freshworks Market Report

This extensive report shows many detailed statistics of the web hosting provider market with a specific focus on Freshworks.

Our technology market report is a detailed monthly report on the usage of Freshworks as web hosting provider on websites. The report comes via email as a PDF file and has over 300 pages covering this information:

• Web Hosting Providers Industry Reports
  • Usage Report
    How popular is each of the web hosting providers? Shows percentages of usage for all 1197 web hosting providers that we monitor. Also shows how much these figures changed compared to the last month and to the last year.
  • Historical Trend Report
    How did the popularity of the web hosting providers change over time? Shows tables and diagrams of historical trends of usage for all web hosting providers since January 2016. Please note, that we permanently keep adding more web hosting providers to our surveys, therefore not all of them cover the entire time frame.
  • Growth Rate Report
    Which are the fastest growing web hosting providers? Shows the current growth rates in the usage of all web hosting providers both in absolute figures and percentages in the last month and in the last year.
  • New Site Usage Report
    How popular is each of the web hosting providers among new sites? Shows percentages of usage for all web hosting providers among sites that were first visited in the last month, because they have only recently entered the top 10 million sites.
  • Top Site Usage Report
    Which web hosting providers are primarily used by high traffic sites? Shows for each web hosting provider the share of top sites among all the sites that use that specific web hosting provider.
  • Page Speed Report
    What is the average speed when loading pages of different web hosting providers? Shows for each of the 982 web hosting providers, for which we have at least 100 measurements, the average Time to First Byte (TTFB) and Largest Contentful Paint (LCP) measurements, obtained from Google's Chrome User Experience Report (CrUX).
• Freshworks Reports
  • Historical Trend Report
    How did the popularity of Freshworks change from month to month? Shows tables and diagrams of monthly trends of usage for Freshworks since July 2022.
  • Trend Analysis Report
    Which market segments contributed most to usage changes? Shows which geographical regions, identified by top level domain and content language, saw popularity gains or declines in the popularity of Freshworks in the last 12 months.
  • Change Report
    Which percentage of sites switched from another web hosting provider to Freshworks and vice versa? Shows the percentages of websites that recently changed between Freshworks and other web hosting providers. It also shows examples of sites that made a change.
  • Ranking Breakdown Report
    Is the popularity of Freshworks higher among high traffic sites? Shows usage of Freshworks broken down by popularity ranges of the Alexa ranking, that is among the top 1 million sites, the top 100,000, the top 10,000 and the top 1,000 sites. Also shows the popularity rank of Freshworks among all web hosting providers in these ranges and the most popular competing technology.
  • Market Position Report
    Where in the market diagram lies Freshworks? Shows the market position of Freshworks in terms of popularity and usage by high traffic sites, compared to the most popular web hosting providers.
  • Multiple Web Hosting Providers Usage Report
    How frequently are other web hosting providers used together with Freshworks, and which ones? Shows statistics on the usage of Freshworks together with other web hosting providers (if any). We identify here usage on the same site, not necessarily on the same page.

  • Cross-Technologies Breakdown and Segmentation Reports
    In which markets is Freshworks particularly strong and which one is the most popular competing technology in each market? A set of reports evaluating the combined usage of two categories of web technologies. This shows, for example, the usage of Freshworks on any top level domain compared to its usage on all websites and the most popular competing technology on each top level domain. Also shows the rank of Freshworks among all web hosting providers for each top level domain, compared to its overall rank. Furthermore, this includes the ranking and percentages of all top level domains among all the sites that use Freshworks.

    These detailed reports are available not only for top level domains, but also for the usage of Freshworks broken down by

    • Content Management Systems
    • Server-side Programming Languages
    • Client-side Programming Languages
    • JavaScript Libraries
    • CSS Frameworks
    • Web Servers
    • Web Panels
    • Operating Systems
    • Data Center Providers
    • Reverse Proxy Services
    • DNS Server Providers
    • Email Server Providers
    • SSL Certificate Authorities
    • JavaScript Content Delivery Networks
    • Traffic Analysis Tools
    • Advertising Networks
    • Tag Managers
    • Social Widgets
    • Site Elements
    • Structured Data Formats
    • Markup Languages
    • Character Encodings
    • Image File Formats
    • Top Level Domains
    • Server Locations
    • Content Languages
  • Geographical Distribution Report
    How popular is Freshworks in each country? Shows a colored world map indicating the usage percentage of Freshworks by country.
  • List of the 300 most popular sites using Freshworks including their usage of other web hosting providers (if any).
  • List of up to 50 popular sites that started using Freshworks in the last month (if there are that many sites in a month), including the web hosting providers they were using before (if any).
  • List of up to 60 popular sites that discontinued using Freshworks in the last month (if there are that many sites in a month), including the web hosting providers they are using now (if any).

Please see technologies overview for explanations on the methodologies used in the surveys, and read our disclaimer to learn about possible incompleteness and inaccuracy of our data.

Table of Content

This is a preview of the current report's table of content.

Licence

Purchasing this report entitles you to use the information within your organization and in direct non-public communication with your business partners. The data may not be published or sold to third parties.

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